SmartMLS Sign FAQs

Q: Can I import contacts into SmartMLS Sign from another program?
A: Unfortunately, it is not possible to import contacts from another program. All contacts must be manually entered into SmartMLS Sign.

 

Q: What is the difference between Forms and Templates?
A: Forms are blank documents. Templates are documents that have been pre-configured with signature, initial and date fields that correspond to specific signing roles (buyer, seller, agent, etc.).

 

Q: Can other signers access a copy of the document with my signatures (and vice versa)?
A: Signing participants cannot see each other's signatures until the signing is complete. After a participant completes their portion of the signing, they have the ability to download a copy of the document (including their own signature), but they will never see the other participants' signatures until the signing is complete and the final version of the fully executed document is sent to all participants.

 

Q: Can I fill out a listing input form in SmartMLS Sign and upload it to the MLS as an INC listing?
A: No. This feature is not available in the SmartMLS Sign platform.

Q: My office uses forms that are not currently in SmartMLS Sign. Is there a way to upload documents so they can be used by the entire office?
A: Yes. You can upload documents and create templates that you can use repeatedly. In addition, the Broker/Manager/Admin of the office has the ability to upload documents and configure them as templates for all agents in the office. Click here for more details.

Q: Can I download a blank copy of a form?
A: Yes. This article guides you through the process of printing a blank copy of a form or template that you can bring with you and manually fill out later.